We remain open to provide care for your pets. We are following the direction of government and regulatory authorities and have implemented hospital and visit protocols to keep both you and our team safe. For regular updates on our hours and visit protocols, please follow our social media platforms.
Last summer my dog Ryah, a 4-year-old lab mix, fell ill. Her symptoms were very subtle; 2 days of vomiting and lethargy. Neither of these was normal for her. On physical exam she was bright, alert, and responsive; however, her bloodwork showed high white blood cells and liver enzymes. One of the readings was off the scale. The next step was to do emergency x-rays; they showed nothing wrong. We hospitalized her on intravenous fluids, plus injectable antibiotics, anti-nausea, and antacid medications. The next morning, she was jaundiced which means she had yellow gums, whites of the eyes and ear flaps. For that reason, she was scheduled for an emergency ultrasound which showed a slightly enlarged gallbladder with decreased bile flow which could obstruct the bile duct. It is called Cholangiohepatitis; inflammation of the gallbladder and liver. It can happen because of bacterial overgrowth, or for no reason at all. It is common in cats, but not dogs.
Ryah was discharged from the hospital after 3 days of rigorous intravenous fluids and meds. She was to receive 6 weeks of antibiotics and liver supplements at home, plus numerous doctor rechecks and repeat lab work to keep an eye on things. Today, she is doing great and enjoying life with her 2 canine brothers and feline sisters.
This write up is not to educate you on the condition she had, but to stress the importance of regular veterinary visits and to bring your pet in if you have any concerns at all, no matter how big or small the concern is. Had I waited to bring Ryah in to see her veterinarian the outcome may have been very different. It is easier to treat/manage ailments/diseases when caught early.
Due to the close contact that our work requires, we have taken additional measures to protect you and our team while providing care for your furry family members.
The following changes are effective as of Wednesday, March 18, 2020:
1. We are currently operating a "closed waiting room" policy to protect our clients and staff. When you arrive, please remain in your vehicle and use your cell phone to call us at 250-923-4292. We will bring your pet into the hospital for an examination with the veterinarian. The veterinarian will then call you to discuss our recommended treatment plan. After your appointment, a technician will return your pet to your car and take care of any needed medications and payment.
2. We are continuing to accept appointments for urgent or sick pets, as well as time-sensitive puppy/kitten vaccinations. All other services will be scheduled for a later time. However, if you're unsure whether your pet needs medical attention, please call us to discuss your situation.
3. We are still OPEN with the following hours: Monday to Friday 8 am - 5 pm. Our grooming department is closed until further notice.
4. If you are ordering food or medications, please allow 3-5 business days as our suppliers are dealing with increased demand and are trying to fill orders as quickly as possible. We will advise you as soon as your order arrives. Please call us when you arrive to pick up your order, but do not enter the hospital. Our staff will bring your order to your car. You can also use our online store and have your food delivered directly to your home. To sign up for the Online Store, visit our website.
5. For the time being, we are not accepting cash as payment. Credit cards, debit cards, and e-transfer payments are still available.
6. Following the recommendations of our government and medical experts, we are doing our best to practice social distancing within the constraints of our jobs. We have taken these measures to avoid both contracting and facilitating the spread of this disease.
Thank you for helping us be diligent for everyone's safety. As we have heard from all levels of government, the situation is fluid, and any updates will be provided as changes occur.
- Your dedicated team at Campbell River Veterinary Hospital