We remain open to provide care for your pets. We are following the direction of government and regulatory authorities and have implemented hospital and visit protocols to keep both you and our team safe. For regular updates on our hours and visit protocols, please follow our social media platforms.
Permanent Identification is very important to have if your pet goes missing. Even with strictly indoor pets, there is a possibility they may still slip out the door. Permanent identification increases the chance of you being reunited with your pet if they go missing or if they are stolen. There are two kinds of permanent identification available; microchips and tattoos.
Microchips are a small chip placed under your pet’s skin using a needle. Each microchip is assigned a number. This number shows up when the microchip is scanned with a microchip scanner, which all veterinary hospitals and shelters should have. The company associated with the microchip can be found by searching the microchip number online. After the company is found, the owner’s information can be obtained, and they will be contacted. It is very important to keep your current information up to date with the microchip company so you can be contacted easily. Microchips are great because they will always be with your pet, and they can be placed at any time with no anesthetic needed! Microchips do not contain GPS as some people may think.
Tattoos are a great option for your pet because they are visible and a person can see right away if your pet has one, but there is a small chance the tattoo may fade over time making it illegible. A tattoo is placed with a tattoo gun and ink, just like human tattoos. Therefore it must be done under a general anesthetic.
The tattoo normally goes in the pet’s right ear. Each pet is assigned their own tattoo which includes a letter, followed by a number, followed by another letter. The first letter is for the vet hospital the tattoo is associated with, the number is specific to each pet, and the second letter represents the year the tattoo was done (Example: P19F – P= Campbell River Veterinary Hospital, 19= pet’s number, F= 2017). Every veterinary hospital keeps a log of their tattoos with the owner’s information so the owner can be contacted if the pet is found or brought into the clinic.
We recommend both microchipping and tattooing, so your pet has the best chance at getting back to you.
Due to the close contact that our work requires, we have taken additional measures to protect you and our team while providing care for your furry family members.
The following changes are effective as of Wednesday, March 18, 2020:
1. We are currently operating a "closed waiting room" policy to protect our clients and staff. When you arrive, please remain in your vehicle and use your cell phone to call us at 250-923-4292. We will bring your pet into the hospital for an examination with the veterinarian. The veterinarian will then call you to discuss our recommended treatment plan. After your appointment, a technician will return your pet to your car and take care of any needed medications and payment.
2. We are continuing to accept appointments for urgent or sick pets, as well as time-sensitive puppy/kitten vaccinations. All other services will be scheduled for a later time. However, if you're unsure whether your pet needs medical attention, please call us to discuss your situation.
3. We are still OPEN with the following hours: Monday to Friday 8 am - 5 pm. Our grooming department is closed until further notice.
4. If you are ordering food or medications, please allow 3-5 business days as our suppliers are dealing with increased demand and are trying to fill orders as quickly as possible. We will advise you as soon as your order arrives. Please call us when you arrive to pick up your order, but do not enter the hospital. Our staff will bring your order to your car. You can also use our online store and have your food delivered directly to your home. To sign up for the Online Store, visit our website.
5. For the time being, we are not accepting cash as payment. Credit cards, debit cards, and e-transfer payments are still available.
6. Following the recommendations of our government and medical experts, we are doing our best to practice social distancing within the constraints of our jobs. We have taken these measures to avoid both contracting and facilitating the spread of this disease.
Thank you for helping us be diligent for everyone's safety. As we have heard from all levels of government, the situation is fluid, and any updates will be provided as changes occur.
- Your dedicated team at Campbell River Veterinary Hospital