We remain open to provide care for your pets. We are following the direction of government and regulatory authorities and have implemented hospital and visit protocols to keep both you and our team safe. For regular updates on our hours and visit protocols, please follow our social media platforms.
When the weather is ugly – no one wants to go outside and your dog might be driving you crazy! Here are some tips and tricks to keep your pouch busy inside.
Tricks! Teaching your dog, a new trick like shaking a paw or “play dead” is not only fun for you but the dog as well. Tricks are a great way to build confidence and challenge your dogs’ brain. You can practice these tricks on a walk or in the park to make things more interesting.
Games and puzzles! They can be as easy or hard as you want to make them depending on your pup’s ability. You can use boxes of different sizes and shapes with treats hidden in them, the better you get, the more boxes and treats you can use. If you don’t have boxes, you can hide the treats around the room and tell your dog to “find it.” When they get better with this game you can start hiding them behind or under objects.
There are many different toys from puzzles toy to ropes. There are lots of different puzzle toys for every ability, from the basic Kong toy stuffed with treats to snuffle mats and balls. Your local pet store will be able to help you out with picking the right toy. Make sure you have a few different toys in a stash so you can rotate them and keep your dog interested. If your dog gets frustrated, you can give them a little help and encouragement to keep them going and interested.
Due to the close contact that our work requires, we have taken additional measures to protect you and our team while providing care for your furry family members.
The following changes are effective as of Wednesday, March 18, 2020:
1. We are currently operating a "closed waiting room" policy to protect our clients and staff. When you arrive, please remain in your vehicle and use your cell phone to call us at 250-923-4292. We will bring your pet into the hospital for an examination with the veterinarian. The veterinarian will then call you to discuss our recommended treatment plan. After your appointment, a technician will return your pet to your car and take care of any needed medications and payment.
2. We are continuing to accept appointments for urgent or sick pets, as well as time-sensitive puppy/kitten vaccinations. All other services will be scheduled for a later time. However, if you're unsure whether your pet needs medical attention, please call us to discuss your situation.
3. We are still OPEN with the following hours: Monday to Friday 8 am - 5 pm. Our grooming department is closed until further notice.
4. If you are ordering food or medications, please allow 3-5 business days as our suppliers are dealing with increased demand and are trying to fill orders as quickly as possible. We will advise you as soon as your order arrives. Please call us when you arrive to pick up your order, but do not enter the hospital. Our staff will bring your order to your car. You can also use our online store and have your food delivered directly to your home. To sign up for the Online Store, visit our website.
5. For the time being, we are not accepting cash as payment. Credit cards, debit cards, and e-transfer payments are still available.
6. Following the recommendations of our government and medical experts, we are doing our best to practice social distancing within the constraints of our jobs. We have taken these measures to avoid both contracting and facilitating the spread of this disease.
Thank you for helping us be diligent for everyone's safety. As we have heard from all levels of government, the situation is fluid, and any updates will be provided as changes occur.
- Your dedicated team at Campbell River Veterinary Hospital