Our team continues to be here for you and your cherished pets. We are OPEN and are now able to provide a wide range of services. To learn more about the changes we have implemented in response to COVID-19 and what to expect during your next visit, click here.
Dog Grooming Process at Campbell River Veterinary Hospital
January 24, 2019
Our groomers want to give your dog the best trim and experience possible and need the time to be able to work with all temperaments and coat conditions. Remember we’re working with an entire body, with joints and moving parts, not a nice round head like when you get your haircut. Dogs also don’t quite take direction like we do when we get our haircut – we cannot tell a dog, just lean to the left or keep your head down. It’s often hard for elderly dogs to stand still for a long period of time, and breaks are given in between stages to give the dog a chance to rest.
The trim is quite often dictated by the type of coat your dog has. So we may not be able to make your dog look a certain way if their hair isn’t the right thickness, coarseness, or naturally lays a certain way. Dematting/brushing out a tangled or matted coat is not painless and will likely need to be clipped down to make the whole experience gentler for the dog. It is best for the dog to start fresh with a clipped down coat that you can begin to keep combed out as it grows in, rather than pulling and tugging with a dematting comb.
Regular grooming at home in between visits is important for most breeds for many reasons: finding changes in skin conditions (ie. injuries, growths, flea bites), getting rid of tangles before they pose an issue (i.e. pain, injury, hotspots), and it helps your pet become more comfortable with the grooming process while you bond. The more work you do at home, the more comfortable your pet is going to be at a professional groomer. It’s best to make the entire experience a positive one, if possible.
With recent changes to restrictions on businesses, we are pleased to advise that effective July 6, patients seeing a Veterinarian will be able to have one family member inside the hospital for the duration of the appointment.
Our new policies:
1. WE CAN NOW SEE ALL CASES BY APPOINTMENT ONLY
This includes vaccines, wellness exams, blood work, spays and neuters, dental services, and more!
2. SAFETY MEASURES TO KEEP EVERYONE SAFE
Please bring a mask if your appointment is in the clinic.
We will continue with a closed door policy for clients wishing to maximize physical distancing. When you arrive, please remain outside the hospital and use your cell phone to call us. We will take a history of your pet's health and discuss any concerns. A staff member will then meet you outside to bring your pet into the hospital for an examination. The Veterinarian will call you to discuss the recommended treatment plan. After your appointment, a staff member will return your pet to you outside, and take care of any needed medications and payment.
Continue the use of credit cards as the preferred payment method.
Continue with curbside pickup of food and medication (unless you have used our online store and are having your order delivered directly to your home). To place an order through our online store, visit our website and click on "Online Store".
3. OPERATING HOURS
We are OPEN with the following hours:
Monday to Friday: 8:00 am - 5:00 pm Saturday: 8:00 am - 4:00 pm.
NEW PET OWNERS
Have you welcomed a new furry family member to your home? We’d love to meet them! Visit our Must Know New Pet Owner Information page for useful resources and helpful recommendations for new pet owners.
Thank you for your patience and understanding and we look forward to seeing you and your furry family members again!
- Your dedicated team at Campbell River Veterinary Hospital